Privacy Policy
Effective Date: September 18, 2026
Last Updated: September 18, 2026
Magic Erase (“Magic Erase,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy describes how information is collected, used, disclosed, and protected when you use our website, applications, AI-powered image editing tools, and related services.
1. Information We Collect
Depending on how you use Magic Erase, we may collect information you provide directly, including your name, email address, account information, support communications, uploaded images and files, and information associated with purchases or subscriptions.
We may also automatically collect technical information such as IP address, browser type, device information, operating system, pages viewed, timestamps, referring pages, approximate location derived from IP address, and diagnostic or usage information.
2. Images and Uploaded Content
When you upload an image to Magic Erase, the image must be processed to perform the editing operation you request.
Depending on the feature, uploaded images and resulting files may be temporarily or persistently stored by Magic Erase or our service providers to provide the requested service, maintain editing history, enable downloads, prevent abuse, troubleshoot problems, or operate features associated with your account.
We will not claim ownership of your uploaded images merely because you use the Services.
Our exact retention practices may vary based on the feature, account status, storage configuration, and operational requirements.
3. AI Processing
Images submitted to AI-powered features may be transmitted to third-party artificial intelligence or infrastructure providers that process them on our behalf.
These providers may receive the image and technical information necessary to complete the requested processing.
We select and configure service providers according to our operational needs and may change providers over time.
Before publishing this Privacy Policy, Magic Erase should specifically disclose whether customer images or outputs may be used by Magic Erase or any AI provider to train AI models. This policy should not promise “never used for AI training” unless your actual provider contracts and configuration support that promise.
4. How We Use Information
We may use collected information to provide and operate Magic Erase; process images and generate results; create and maintain accounts; manage subscriptions and credits; process transactions; authenticate users; provide customer support; detect fraud and abuse; protect the security of the Services; diagnose technical problems; understand product usage; improve features and performance; comply with legal obligations; and communicate important service-related information.
Where required by applicable law, we rely on an appropriate legal basis for processing personal information.
5. Payment Information
Payments may be processed by a third-party payment processor.
Magic Erase may receive information about your transaction, such as payment status, subscription, amount, currency, transaction identifiers, and limited billing information.
Full payment-card information may be collected and handled directly by the payment processor rather than stored by Magic Erase.
6. Cookies and Similar Technologies
Magic Erase may use cookies, local storage, and similar technologies to maintain sessions, remember preferences, provide authentication, improve functionality, measure usage, prevent fraud, and understand how the Services are used.
Where required by law, users will be provided appropriate choices regarding non-essential cookies.
7. How We Share Information
We may disclose information to service providers that help us operate Magic Erase, including providers of AI processing, hosting, cloud storage, payment processing, authentication, email, security, customer support, and analytics.
We may also disclose information when required by law; in response to valid legal process; to protect users, Magic Erase, or others; to investigate fraud or security incidents; or as part of a merger, financing, acquisition, sale, restructuring, or similar business transaction.
We do not treat disclosure to service providers acting on our behalf as a sale merely because those providers process information necessary to deliver their services.
8. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing the Services, maintaining accounts, meeting legal obligations, resolving disputes, enforcing agreements, preventing fraud, and maintaining security.
Different categories of information may have different retention periods.
Uploaded images and generated results may have separate retention periods depending on the feature and whether the user chooses to save the content to an account.
9. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, and disclosure.
No internet service or storage system can guarantee absolute security.
Users are responsible for protecting their passwords and account credentials.
10. Your Privacy Rights
Depending on where you live, applicable law may provide rights regarding your personal information, which may include rights to request access, correction, deletion, or a copy of certain information and to object to or restrict certain processing.
Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.
Where applicable, you may exercise these rights using the contact methods provided by Magic Erase. We may need to verify your identity before completing a request.
11. Children's Privacy
Magic Erase is not intended for children under 13, and we do not knowingly collect personal information from children under 13.
Additional age restrictions may apply depending on jurisdiction.
If we learn that personal information from a child was collected in violation of applicable law, we will take appropriate steps to delete it.
12. International Processing
Our service providers may process information in countries other than the country where you reside.
Where required, we use appropriate mechanisms designed to protect personal information transferred internationally.
13. Third-Party Links
Magic Erase may contain links to third-party websites or services.
Their privacy practices are governed by their own policies, and Magic Erase is not responsible for the privacy practices of independent third parties.
14. Changes to This Privacy Policy
We may update this Privacy Policy as Magic Erase evolves or legal requirements change.
The current version will display the date it was last updated. When required by law, we will provide additional notice of material changes.
15. Contact Us
For questions about this Privacy Policy or requests concerning your personal information, contact Magic Erase through the support or contact information provided on the website.